Sentry Page Protection
Ethical Scenario 14
During lunchbreak, you notice your colleagues speaking about a patient in the waiting room and disclosing personal information about them. What should you do in this situation?
Excellent Candidate response
- It is essential that dentists and all HCP’s maintain patient confidentiality (GDC regulation) and that patient information is not discussed in public areas such as waiting rooms.
- Kindly remind your colleagues to not discuss in the waiting room area and non- clinical/non-relevant information regarding patients should not be discussed at all.
- If the problem persists, consider taking it to the practice manager