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MMI Scenario 1
Margaret one of your regular known repeat prescription patients, comes to the dispensary reception and asks to speak to the pharmacy manager. On presenting, she shows you a box of 28 x atenolol 100mg tablets with a dispensing label as 28 x allopurinol 100mg tablets 1 a day, dispensed 1 week ago. She seems a bit unsettled and concerned this has happened. On reviewing her clinical records, you see she is regularly issued with allopurinol 100mg 1 a day. There is no clinical record of ever issuing atenolol. How would you handle this situation? What is important to explore further at this stage?