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MMI Scenario 14


Mr Ball a 28-year-old comes into the pharmacy requesting a tube of hydrocortisone 1% cream. The counter assistant goes through the safe and effective sales of medicines protocol and highlights as part of the CARE framework that the product is to be used for no longer then a week and to avoid use on face and intimate areas. Mr Ball goes on the say he has used it on his face before and his GP says he can buy this over the counter. How would you manage this situation?​
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