Sentry Page Protection

Role Play Scenario 19

 
Your friend  Jane has given you their watch to wear to a formal party. The next day you wake up and realise it’s nowhere to be seen. You were careful with the watch, but can’t remember where it may have gone. You call the host, and they cannot find it.
 
In this role play, you may speak to your friend.


Excellent Student Approach
1.         Introduction
2.         Open Questions
3.         Develop Rapport
4.         Address the issues known
5.         Identify any additional issues
6.         Summary and plan going forward

1 - Call Jane and ask them how they are doing.
2 - Be honest and warn them that unfortunately you have some bad news (signposting)
3 - Ensure that you are empathetic and allow your friend to vent their anger if necessary.
4 - Explain that you lost the watch last night, and that you have already contacted the event host, who cannot find it. If you were drinking, be honest and explain that your memory may be impaired. Try to provide a rough time frame of when it was lost, and who you were with to contact.
5 - It may have been stolen, in which case it could be worth involving the police if all other avenues are exhausted. Explore if any other items or valuables have also gone missing
6 - Tell your friend that you will develop a plan to find it, and work thoroughly to do so. Ensure that they are aware of how apologetic you are, and that you see finding it as your responsibility. You will retrace your steps and search your belongings thoroughly, call each of the people you were with to see if they have found it, double-check with the host, and then if necessary contact the police as it may have been stolen.
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